PESCO Complaint 2024

If you have a PESCO Complaint related to the services provided by PESCO (Peshawar Electric Supply Company) in Pakistan, you can typically register your complaint through official channels. Here are general steps on how to file a complaint with PESCO:

PESCO Complaint

About PESCO Complaint

  1. Contact PESCO Helpline: For PESCO Complaint Use the helpline number provided by PESCO to register your complaint. The helpline is often dedicated to handling customer complaints and inquiries. You can find the helpline number on your electricity bills or on the official PESCO website.
  2. Visit PESCO Customer Service Center: You can personally visit a PESCO Customer Service Center to register your complaint. The staff at the service center should assist you in documenting your complaint and guide you through the resolution process.
  3. Online Complaint Submission: For PESCO Complaint Check if PESCO offers an online portal for submitting complaints. Many electricity distribution companies provide online forms or systems for customers to register and track their complaints.
  4. Provide Necessary Information: When filing a complaint, be ready to provide specific details such as your account number, contact information, nature of the complaint, and any relevant documentation or evidence supporting your case.
  5. Follow Up: After registering your complaint, inquire about the expected resolution time and ask for a reference number or tracking number for your complaint. This will help you follow up on the status of your complaint.
  6. Escalation: If your complaint is not addressed within a reasonable time frame, or if you are dissatisfied with the resolution, you may inquire about the escalation process. Companies often have an escalation procedure in place for unresolved complaints.
  7. Keep Records: Maintain a record of all communication related to your complaint, including the date and time of your complaint, the names of the customer service representatives you spoke with, and any reference numbers provided.

Remember that procedures and contact information may change, and it’s crucial to check the most recent information on the official PESCO website or through official communication channels for the latest details on how to file a complaint and seek resolution.